Operations Associate

Operations - San Francisco, CA - Full Time

Operations Associate 

Do you have a knack for understanding complex systems? Do you derive deep satisfaction from solving difficult problems? Do you love Excel? If you said “Yes!” to all of these (or maybe just "suuure" to the third), then we may have the job for you.

We are hiring the best, sharpest, and most motivated early-career professionals to join an industry-leading implementation and support team. In this junior-level role you will work with our experienced Customer Success Managers to integrate, launch, and support our new customers, gaining valuable experience in the entire customer lifecycle along the way.

In this highly-prized role, excellent phone and email skills and the ability to roll up your sleeves and problem solve will be critical to your success. We're looking for professionals with strong organizational and follow-up skills who work well in a team environment. If this sounds like the type of environment in which you would thrive, then we want to talk to you.


  • Set up and maintain integrations of Rentlytics software with clients' property management systems (no PMS knowledge necessary)
  • Organize and lead client-facing meetings to gather requirements for and review results of integrations projects
  • Work with customers, customer success managers, and engineers to resolve customer-facing questions and issues
  • Develop specifications for internal features and tools


What you will learn

  • Executive communication and presentation skills
  • Project management
  • Excel analysis
  • Real estate software systems
  • Multifamily portfolio analysis fundamentals


You are

  • Smart - you can quickly understand complex systems
  • Driven - you have the energy to move the needle
  • Autonomous - you will manage yourself and your workflow with minimal oversight
  • Energized by solving problems - when you encounter something unexpected, you don't stop until you understand it
  • Humble - you are comfortable asking for help
  • Organized - you excel at juggling multiple projects in a fast-paced environment; nothing slips through the cracks
  • Detail-oriented - did you find the typo? :)


Education and Experience

  • 1 - 2 years of work experience required
  • Bachelor's degree from a top-tier university 


Why working at Rentlytics is great

  • You will be surrounded by an amazing team of smart, talented, nice people in a lively workplace in San Francisco 
  • We pride ourselves on our work/life balance - it’s a marathon, not a sprint 
  • Awesome culture with dogs (yes, dogs!) in the office
  • Daily lunches and a fridge stocked with high-quality food and drinks 
  • Medical and dental benefits for employees and eligible dependents 
  • Unlimited vacation and sick leave


Apply: Operations Associate
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